In the digital age, utility customers demand more visibility into, insight around and control over their energy usage.
That’s why Landis+Gyr invests in technologies that enable utilities to engage better with their customers and meet end customer needs via software, platforms and products that help them manage their own energy usage better.
- Access to energy usage data
- Billing options, prepayment and tariff management
- Microgeneration management
- Home automation
- Consumer engagement programs
Engaging consumers with better technology
Survival in a competitive environment depends on how successfully one manages existing customers, satisfying their demands, all while striving to gain new business.
Good customer engagement tools enable you to meet these demands. At Landis+Gyr, we invest in technology, tools and solutions to create energy usage awareness and allow for the flexible and customizable pricing end customers want. Only informed consumers can understand the results of a specific behavior or action. Those who are well-informed tend to be more tolerant in responding to their utility’s operational needs.
Customer Intelligence functionalities and features include prepayment meters for electricity and gas that allow for different consumption models and access to usage data. Tools for microgeneration monitoring give prosumers avenues to visualize and manage their own production.
Home automation products facilitate demand side driven load management through the automation of in-home, high consumption devices and smart thermostats. Customer tariff and connection management allows for intelligent processing of user related energy data to enable customer-centric applications such as segmentation, tariff schemes or demand forecasting.
Our solution streamlines the utility-consumer relationship, while delivering benefits to both.