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Software Support & Maintenance
If you prefer to run AMI in-house, meaning on-premise within your own IT Infrastructure, our Long Term Service Agreements will cover and provide you with the technical expert support to back up your day-to-day operations. Equally important, our Service Agreements… Läs mer
Egenskaper
- Proven processes to resolve customer’s software related challenges
- Defined response times according to issue severity
- Multiple support levels according to utility needs:
- Standard
- Module
- extended service hours or further software delivered by Landis+Gyr
- On-demand
- e.g. training, installation and integration work, troubleshooting outside LG delivery
Tillgänglig
- Europa, Mellanöstern och Afrika